That being said, we recommend installing the desktop app only on trusted and secure devices or computers that are not used by others. For our Plus and Advanced customers, we added quantity tracking for inventory to Products & Services details. You can now track Quantity on Hand right from the app.We’ve added two new widgets to the widget gallery – Quick actions and Invoice insights. The Quick actions widget provides convenient access to your frequently used features, while the Invoice insights widget helps to keep tabs on all your invoices.

• The QuickBooks Online desktop app is different from QuickBooks Desktop.
• You can also access QuickBooks Online without an app by using the browser on your device.
• Sure logging in on a computer usually works just fine, however the mobile app does not work at all.
• Free up more time by tracking and paying bills and getting insights all in QuickBooks.

QuickBooks CRM

If you encounter any problems in the app, close and reopen it. You can also uninstall and re-install it, or reach out to our support team for further assistance. For hours of support and how to contact support, click here. See where you’re making and spending money with reports and budgeting tools to enhance profits. Run and grow your business, make confident decisions, and work like you have a larger team behind you—all with QuickBooks. Find help articles, video tutorials, and connect with other businesses in our online community.

Many people prefer texting with businesses, so the best way to keep connected to them is through MessageDesk business text messaging. In comparison, the web browser version requires you to log out of one company file before accessing another. While this approach works for those who manage a single company, it can become cumbersome and time-consuming when working with multiple entities or clients. The desktop app also enables you to manage and navigate between the open tabs. Key business tools and third-party apps work better together when they’re under one roof.

Do more with QuickBooks Online

• Now my computer usage is 99% iOS, independent of a desktop.
• I’ve reached out multiple times over the past two weeks only to receive a generic reply that they’re working to fix the issue over the next few updates.
• But once you do that, you can’t see the total hours worked.
• I feel ripped off every time I see that transaction go through.
• If you encounter any problems in the app, close and reopen it.

Intuit reserves the right to change these hours without notice. Terms, conditions, pricing, service, qbo app support options, and support team members are subject to change without notice. It may be a little cheaper, but it is by far an inferior product.

When you click the Stay signed in checkbox during initial login, the QuickBooks Online desktop app will remember your login credentials for future use. This means you will be signed in automatically whenever you launch the app or open it after a period of inactivity—unless you choose to log out manually. This unique feature comes in handy if you need to use QuickBooks frequently. The QuickBooks Online desktop app is different from QuickBooks Desktop. Find your device below for information on how to download the QuickBooks Online app. You can also access QuickBooks Online without an app by using the browser on your device.

So they have said I have to start again from scratch with a new account. I feel as though they have given up, tech are dealing with an app that has so many bugs in it that it’s just impossible to work with. Customer service reps are tired of dealing with upset clients all the time and have no resolutions to any of their problems.

To add a new window, select File on the horizontal menu bar on top of your homepage, and then click Open new window, as shown below. To learn more about the features available in QuickBooks Online, read our detailed review of QuickBooks Online. Multiple windows can actually be opened in a browser as well. You can right-click on a browser tab that has QBO open and choose Duplicate from the popup menu. You can then access different parts of QBO in the two different tabs. Follow these steps on how to update apps on a Mac computer.

QuickBooks Online Advanced supports the upload of 1000 transaction lines for invoices at one time. 37% faster based off of internal tests comparing QuickBooks Online regular invoice workflow with QuickBooks Online Advanced multiple invoice workflow. Connected accounting, expense management, payments, and payroll in one place.

Keep reading to find out which solutions enhance your accounting software and drive efficiency in your day-to-day operations. Luckily, you can overcome these growing pains by making use of the hundreds of QuickBooks apps for small business owners in Intuit’s app store. In fact, chances are that there’s a QuickBooks Online app for every aspect of your business.

Accept payments

That said, if you are a Linux or ChromeOS user, you have no option but to use QuickBooks via a web browser. You can always stick with the standard view if you are already comfortable with the web version. However, you have the option to switch to a desktop view with an interface similar to QuickBooks Desktop Pro or Premier. To do this, toggle the Desktop View option to on, as shown below.

Get all of your passes, tickets, cards, and more in one place.

If you intend to use QuickBooks Online frequently, click on Stay signed in so that you won’t have to enter your login details every time you access the platform. Meanwhile, when you’re on the browser version, you have to go through a series of steps to customize your left navigation menu bar. In the screenshot below, we only have one company added to our QuickBooks Online account, Paul’s HVAC.

Since many small businesses have been using Microsoft and Google programs for years, their cloud interfaces are familiar and make for an easy transition. If you have QuickBooks Online, you can use the QuickBooks Online desktop app to access and manage your company file(s) more easily. This helps you save time and focus more on growing your business.

I’ve been waiting years for the ability to attach files to an invoice from a Cloud-based source and it’s finally here in this release. Now my computer usage is 99% iOS, independent of a desktop. Float offers a free trial as well as unlimited free support for its users. Float is an award-winning cash flow forecasting QBO app that shows you how much cash your business will have in the future. Locate the downloaded file; it is typically saved in your default downloads folder—unless you specified a different location.

Case management

Track money in and out, run payroll, and make and accept payments—all on one integrated platform. For QuickBooks Online Advanced users, you can directly install the app within the web browser version. To do this, click on the gear icon, and then select Get the desktop app under Your Company. You need to install the app on a specific computer, meaning you can only access your account from that device.

Use the mobile app to snap photos of receipts when you’re on the go. QuickBooks pulls info like date, vendor, amount, and payment method, right from your receipt. Then we’ll match your receipts to existing expenses or create new expenses for you. As your company grows you’ll find that you need more efficient ways to manage multiple conversations between team members, customers, and clients.

For power users and multitaskers, the QuickBooks Online desktop app allows you to open multiple tabs or windows easily. Let’s say you’re creating invoices in one tab—you can open another tab to review customer payment history or check inventory levels. Just like any other locally installed software, the QuickBooks Online desktop app may be susceptible to security risks, especially if your computer has many users. When you choose to stay signed in, other people may accidentally or intentionally access your account and make unauthorized changes or view sensitive information.

Ask questions, do your homework, and educate your team about cloud security. Once you understand the extent of physical security, backup and recovery, and risk mitigation, you’ll feel confident about your decision to migrate to the cloud. Though you need an internet connection to work on the cloud, many platforms have offline modes. This means you can do the work offline and any changes you make will sync up once you connect to the internet.